Terms and Conditions for Resin Driveway Cleaning Services

Welcome to our Resin Driveway Cleaning services. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to ensure a clear understanding of the services we provide and your obligations.

1. Service Description

Our resin driveway cleaning service includes the thorough cleaning of resin-bound driveways using specialized equipment and eco-friendly cleaning agents. The service aims to remove dirt, stains, moss, and algae, restoring the driveway's appearance and longevity.

1.1 Scope of Work

• Initial Assessment: Evaluation of the driveway's condition.
• Preparation: Clearing the area and protecting surrounding plants.
• Cleaning: Application of cleaning agents and pressure washing.
• Post-Cleaning: Inspection and touch-ups as necessary.

2. Booking and Scheduling

To schedule a cleaning service, customers must provide accurate information regarding the size and condition of the driveway. We strive to accommodate preferred dates but reserve the right to adjust scheduling based on availability.

2.1 Cancellation Policy

Customers may cancel or reschedule the service up to 48 hours before the scheduled appointment without incurring any fees. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee.

3. Payment Terms

Payment for services is due upon completion of the cleaning. We accept various payment methods, including credit/debit cards and bank transfers. All prices are quoted in the local currency and are inclusive of applicable taxes.

3.1 Additional Charges

Any additional work required beyond the initial scope will be communicated to the customer and may incur extra charges. Approval from the customer is required before proceeding with additional services.

4. Customer Obligations

Customers are responsible for preparing the driveway for cleaning by removing any obstacles, vehicles, or fragile items. It is also expected that customers inform us of any known issues or special requirements related to their driveway.

4.1 Property Access

Customers must ensure access to the driveway and surrounding areas. Failure to provide access may result in delays or additional charges.

5. Liability and Insurance

We maintain comprehensive liability insurance to cover any accidental damage that may occur during the cleaning process. However, we are not responsible for pre-existing damages or issues unrelated to our services.

5.1 Limitation of Liability

Our liability is limited to the amount paid for the services. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

6. Warranty and Guarantees

We guarantee that our cleaning services will be performed with reasonable care and skill. If the customer is not satisfied with the service, we will address the issues promptly to ensure customer satisfaction.

6.1 Service Guarantee

If any areas are found unsatisfactory after the service, we will return to rectify the issues at no additional cost, provided the concerns are reported within 48 hours of service completion.

7. Termination of Services

Either party may terminate the service agreement under the following conditions:

• Breach of terms and conditions.
• Non-payment of services rendered.
• Unforeseen circumstances that prevent service delivery.

7.1 Effect of Termination

Upon termination, any outstanding payments for services provided up to the termination date are due immediately. No further services will be provided unless a new agreement is established.

8. Privacy Policy

We are committed to protecting the privacy of our customers. Personal information collected during the service booking and provision will be used solely for the purpose of delivering the service and will not be shared with third parties without consent.

8.1 Data Protection

We implement appropriate security measures to safeguard customer data against unauthorized access, alteration, or disclosure.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the service is provided. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

9.1 Dispute Resolution

In the event of a dispute, we encourage amicable resolution through direct communication. If a resolution cannot be reached, disputes will be handled according to the governing law provisions.

10. Amendments to Terms and Conditions

We reserve the right to amend these terms and conditions at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

10.1 Notification of Changes

Updates to the terms will be communicated via email or through our service platform. It is the customer's responsibility to review the terms regularly.

11. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, wars, pandemics, or other unforeseen events.

11.1 Impact on Services

In cases of force majeure, we will make reasonable efforts to reschedule services or provide alternative solutions. However, we cannot guarantee service availability during such events.

12. Intellectual Property

All content, logos, and trademarks used in our promotional materials are the property of our company and are protected by intellectual property laws. Unauthorized use is prohibited.

12.1 Usage Rights

Customers are granted a limited, non-transferable license to use our content for personal purposes. Commercial use requires explicit written permission.

13. Indemnification

Customers agree to indemnify and hold us harmless from any claims, damages, or expenses arising from the misuse of our services or violation of these terms and conditions.

13.1 Scope of Indemnity

The indemnity covers legal fees, costs, and any other expenses incurred in defending against claims related to the use of our services.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to enforce to the fullest extent permitted by law.

14.1 Modification of Terms

Any modifications to these terms must be in writing and signed by both parties to be considered valid.

15. Entire Agreement

These terms and conditions constitute the entire agreement between the customer and our company regarding the resin driveway cleaning services, superseding all prior agreements and understandings.

15.1 No Waiver

Failure to enforce any part of these terms does not constitute a waiver of our right to enforce them in the future.

By utilizing our resin driveway cleaning services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.